Tuff Truck Parts Terms and Conditions

Welcome to tufftruckparts.com. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern by tufftruckparts.com relationship with you in relation to this website. All users are 18 years of age or older. Or if younger than 18 you are visiting the site under the adult supervision of a parent or guardian. If you disagree with any part of these terms and conditions, please do not use our website. The term tufftruckparts.com or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Delray Beach, FL. Our company registration number is # 60-8016706407-9 Delray Beach, FL. Palm Beach County. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties and these features are governed by the privacy policy of the company providing it.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies incorrect price or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us tufftruckparts.com. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Palm Beach County, Delray Beach, Florida and the United States of America.
  • Fraud

  • Any fraudulent activities or purchases will be subject to punishment as a criminal offense to the full extent of local, state and federal laws.

Copyright

All website design, text, graphics, and the selection and arrangement thereof, all software are Copyright © 2015 tufftruckparts.com and All Rights Reserved by tufftruckparts.com.

Gift Certficate Legal

Tuff Truck Parts is happy to make available our new gift cards to all tufftruckparts.com customers. All of our gift certificates can only be used for the purchases of Tuff Truck Parts products and goods or services. All issued gift certificates must be used by the expiration date which will not expire for the term of twelve months/one year from time of proof of purchase. All expiration dates will be printed on gift certificates at time of purchase and recorded with Tuff Truck Parts, LLC. All funds will be held in escrow for the seller until the recipient uses the funds to purchase their products for up to one year.

However, California's Legislative Counsel has concluded that a seller is not required to redeem a gift certificate in cash when requested by a consumer. A card over its expiration date is not valid after its expiration and cannot be redeemed for credit, cash, goods or any refunds.Tuff Truck Parts, LLC gift certificates cannot be used on sale items, specials, or any promotional items. All redeemers of gift cards must present valid state ID at time of purchase and for any credits or refunds.

The gift card and gift certificate law requires the issuer of a gift card or gift certificate must honor it, but also limits that obligation to either redeeming the certificate in cash, credit, or replacing it with a new one. Since California's Legislative Counsel has concluded that the issuer (not the holder) may choose between these three methods, the issuer Tuff Truck Parts, LLC may set its own policy on refunds as of 2016.

Warranty Disclaimer

Each and all products on our site are backed by a full manufacturer’s warranty. Although the specific terms of warranties vary from each product many of these products are warranted for the life of the vehicle. If you want specific warranty information on a particular product, please contact our Customer Service 877-391-8160 we are not responsible for providing warranty or returns, but we will facilitate this process with the manufacturer and try to help you.

Analytics/Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP) referring/exit pages, operating system, date/time stamp, and clickstream data. We may combine this automatically collected log information with other information that we collect about you. We will do this to improve services we offer you to improve marketing, analytics, or site functionality while you shop with us.

Email

Tufftruckparts.com will not share your email address with other companies or organizations. However, your email address may be used internally conduct business including confirming orders, answering questions, provide our newsletter as requested, and other customer related services. You may choose to opt out of receiving news and information by email simply by contacting us by email, phone or in writing. In such instances, you will continue to receive email contact pertaining to any current or outstanding order you have with us.

Links

Tufftruckparts.com may contain links to other websites not affiliated with tufftruckparts.com including websites of vendors and or service providers. Tufftruckparts.com is not responsible for the privacy practices or content of these other sites. We encourage you to be aware of this when you leave our site and read the privacy statements before providing information, as it may differ from ours and others.

Data Retention

We will retain your information as long as your account is active with us and as needed to provide you services. If you wish to cancel your account or request that we will no longer use your information to provide you services contact us at info@tufftruckparts.com. We will retain and use your information as necessary to comply with our legal obligations to resolve disputes, and enforce our agreements.

Best Price Guarantee

While we offer to match or beat a price offered by competitors for identical SKUs parts tufftruckparts.com still reserves the right not to price-match when the parts are not identical or the price match cannot be verified. We will not match prices from local retail chains, such as NAPA, Pep Boys or Advanced Auto Parts because they don’t have shipping cost, Also E-bay, Amazon or Alibaba because not all of their products have been through Quality control testing. All orders that request to be priced matched must fill out our price match submission form on our price match contact page. We do not price match orders placed by phone due to all prices must be verified by one of our custom service representatives. We also do not match prices on parts that are out of stock, backordered, sale items or discontinued.

Photos, Images, videos & pricing

This website tufftruckparts.com claims no credit for any images, photos or video posted on this site unless otherwise noted. Images & videos on this site are copyright to their respectful owners. If there is an image or video appearing on this site that belongs to you and do not wish for it appear on this site, please E-mail us at info@tufftruckparts.com with a link of the said image and proof of copyright ownership and it will be promptly removed.

Tufftruckparts is not responsible for any incorrect pricing, incorrect spelling, printing errors, incorrect manufacturer's descriptions changes, product images discrepancies or (products that may differ from image shown on site)

Contact Us

Phone - Customer service and General Questions within the USA: (Toll Free) 877-391-8160

Email Us

Questions about an order you have already placed, please Include Order Number, Name, and Address.
General questions about products and product availability: Contact us by Email and please include a part number.
Questions, comments, or suggestions about this website: Please use the form on our contact page to submit your feedback.

All Emails should expect a response within 24 hours. (Excluding weekends and holidays)
If you would like to subscribe to our Free Email Newsletter log on to our web site and join at bottom of home page.
Experiencing difficulties using our Website? We want to know! Please contact us by email or fax 561-637-8563.